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Wednesday, September 21, 2011

The Benefits of Microsoft Unified Communications

No matter what sector you are in, chances are that compatibility between software and systems has at some point been a headache. To combat this, there is Microsoft Unified Communications, a suite of applications which deliver instant messaging, conferencing and enterprise voice capabilities through a single, easy-to-use interface. The following article examines the benefits of this system and how it can help organisations to empower their remote workforce and encourage increased collaboration and more efficient working practices.

Remote working

Increasingly, businesses are reliant on having a workforce which is enabled to access information and resources on the go. Luckily, Microsoft Unified Communications can be accessed from any machine on a web browser, or from a mobile device. This means that your staff are no longer restricted to office working.

Complete conferencing

One of the key benefits is its excellent conferencing facility, which allows workers to communicate more effectively. With features such as built-in desktop and application sharing, PowerPoint upload, and rich white boarding, it's never been easier to unite workers in different locations.


If your organisation relies on being able to work as a team, (and let's face it, what organisation doesn't) Microsoft Unified Communications is one of the most useful tools at your disposal. It allows users to quickly and easily find the right people, make connections, and communicate more effectively with pictures and location mapping. It can also integrate with other Microsoft applications, for complete collaboration.

Improved administration

For network administrators, Unified Communications is a dream come true as it brings a host of systems under one umbrella. IT staff will be delighted to find a single, consistent management infrastructure which includes new capabilities to increase availability, and interoperability with existing systems.

Compatibility with other Microsoft products

One of the great things is that it is fully compatible with the Microsoft Office suite, as well as applications such as SharePoint, Dynamics CRM and Outlook, As the most common software provider in the world, this means that Unified Communications can fit into most existing IT systems quite easily.

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